We aim to provide first class customer service but don't just hear it from us, hear what our customers have to say.

1 stars
I ordered from them
29th April 2025

I ordered from them - they failed to deliver and refuse to pay me back (left it on my doorstep_). Now I have to charge back with my bank.

Matthew Shaer via Trustpilot
1 stars
twisted door
08th April 2025

Received a pair of doors only for one to be twisted. Complained via email with photos 7 days ago only to be told that the collection was with their supplier and they would be in touch. In the mean time my customer has an opening with no doors or security. Still no sight of the new door or date to have it!!! Never dealing with this company again!!!!

Dave Lawrence via Trustpilot
5 stars
How an operation should work
06th April 2025

I found the experience very slick. I ordered some of the wrong doors which were collected and replaced simultaneously enabling my project to be completed quickly. I would use them again.

Val Robertson via Trustpilot
5 stars
Delivered very quick
06th April 2025

Delivered very quick, and the door is even better than expected.

Peter Goodchild via Trustpilot
5 stars
Love my doors
06th April 2025

Love my doors. Easy to order and very reasonably priced. Delivery quick too. Would definitely recommend 👌

Lynne Jamieson via Trustpilot
5 stars
Product good
30th March 2025

Product good, delivery excellent but pricey.

Paul T via Trustpilot
5 stars
Easy ordering
29th March 2025

Easy ordering, products at a good price and speedy delivery.

Peter via Trustpilot
5 stars
Great products
29th March 2025

Great products, excellent communication and help with an actual person. Swift and efficient delivery. Altogether good

Jane Murdock via Trustpilot
5 stars
Excellent product and great service
21st March 2025

Excellent product and great service. Thank you very much.

ROBERT BEEL via Trustpilot
5 stars
LPD Unfinished Redwood Framed Ledged & Braced Shed Door/Wooden Gate
06th March 2025

It was only a shed door, but I was so pleased with the look and quality of it when I received it. It needed trimming top and bottom for it to fit in the space but that all worked fine. Also the delivery came a day earlier than estimated which really helped me out, and with it arriving earlier than expected on the day, the driver dutifully waited till I got back to him telling him where to leave it, rather than taking it back or leaving it with a neighbour. He made sure it was as out of sight as it could be too. So overall, 5 stars.

Stephen Rose via Trustpilot
5 stars
Great product
28th February 2025

Great product

Andrew Jones via Trustpilot
5 stars
Great service
28th February 2025

Great service. Fast delivery. What more do you need!

Jonathan -- via Trustpilot
Response from Natalie Bartlett on 28 Feb 2025 Perfect, thanks for leaving us a great review. Do tag us in a pics on socials. Natalie B Door Giant Customer Support Team
5 stars
Very good product
28th February 2025

Very good product. Well wrapped delivered on time. Couldn't ask for more have used this company more than once and will use them again

K TOZER via Trustpilot
Response from Natalie Bartlett on 28 Feb 2025 Thanks for you lovely review 😊 we look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support Team
5 stars
Doors ordered arrived in super quick…
27th February 2025

Doors ordered arrived in super quick time , and packaged really well , product exactly as description, perfect 👌🏻

David Smith via Trustpilot
5 stars
Good back up servicè
23rd February 2025

Good back up servicè

DESKTOP-MBCQILB via Trustpilot
5 stars
Good quality door and (Soho)
22nd February 2025

Good quality door and (Soho). Has brought additional light into the hallway. Loving the charcoal colour, which is nearly black, Matt finish. Delivery driver was very nice.

Mrs M Wilson via Trustpilot
5 stars
Gallows brackets
21st February 2025

The gallows brackets are a very good product, well finished and look great.

Peter Davis via Trustpilot
5 stars
Garden fence door. Very satisfactory!
20th February 2025

The door was the dimensions as described. The door arrived on the date I expected it. The delivery driver was very helpful in getting in into the house. The door was of the quality I hoped it would be.

John Tomlinson via Trustpilot
Response from Natalie Bartlett on 20 Feb 2025 What a lovely review, thank you! We look forward to seeing you on our site again soon. Tag us in any pictures on instagram @doorgiant Natalie B Door Giant Customer Support Team
5 stars
Top quality doors at excellent prices
19th February 2025

Excellent quality doors completely change the look of my house

Ian Best via Trustpilot
5 stars
First class service.
13th February 2025

I purchased 2 packs of MDF paneling and mouldings. I placed my order online then was contacted the next day with regards to the delivery. The paneling was delivered on time with communication from the driver,who unloaded it off the lorry. First class service.

Paul FISHER via Trustpilot
5 stars
very good haven't fitted it yet had to…
12th February 2025

very good haven't fitted it yet had to ad 25m both sides did not make the size I wanted

Allan Gibbs via Trustpilot
5 stars
Good price
06th February 2025

Good price, easy to use the search app to identify the product I required, prompt delivery

Gahame Craword via Trustpilot
5 stars
Very prompt delivery
05th February 2025

Very prompt delivery

David Bradbury via Trustpilot
Response from Natalie Bartlett on 05 Feb 2025 Thanks for the 5* review. Natalie B Door Giant Customer Support
5 stars
Ordered my doors they turned up on time…
05th February 2025

Ordered my doors they turned up on time and fitted. Worked a treat seeing as I’ve never heard of them before

Rodney Carolan via Trustpilot
Response from Natalie Bartlett on 05 Feb 2025 Thanks for your lovely review. Tell all your friends about us! We look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support
5 stars
A very helpful customer service
05th February 2025

A very helpful customer service helped me find the right door for me. The price was great (even with delivery), which was within two days. Very well packed, it arived with no damage and was easy to fit. Plus, the glazing was covered in plastic, which made it easy to decorate without getting paint on the glass. Overall a superb service - Well done and many thanks

Mr Robin Strube via Trustpilot
Response from Natalie Bartlett on 05 Feb 2025 Thanks for your lovely review. We look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support
1 stars
Not even received the door after…
05th February 2025

Not even received the door after waiting weeks and paying a huge delivery charge.

Garry Stephen via Trustpilot
Response from Natalie Bartlett on 05 Feb 2025 Really sorry to hear this - I'll look into this and come back to you. Natalie B Door Giant Customer Support
5 stars
Good service and quality of product
28th January 2025

Delivered on time with helpful delivery driver. Door well wrapped to avoid damage Happy with quality of the door

Mr Shepherd via Trustpilot
Reviews