We aim to provide first class customer service but don't just hear it from us, hear what our customers have to say.
Good product, good price.
The door had been bashed and scraped most likely when being handled after manufacture - certainly before being packaged for dispatch. It needed repair and there wasn't the time option to get a replacement
It came on time and was as described. What more do you want?
I purchased 3 clear pine 4 panel doors and they are excellent. They come really well packaged to prevent damage and moisture ingress. These are genuine wooden doors. Many companies are advertising pine doors which have a core and pine laminates. I would recommend these doors.
Bought half glazed opaque doors which are not completely opaque so will need to stick something on. Didn’t have time to send them back. Not good.
Very good door made of actual wood not cardboard. Door was well made and a good price. Very well packaged. One point though - There is a T&C that states you have to check the door before signing for it or they won't accept warranty claims. Couriers don't do allow this, they just leave the door on the driveway. I didn't have any issues with the door, but I wonder what would happen if there was a problem
I ordered gallows brackets from door giant and it stated in the description that they were a pre finished composite product. When they arrive I was very disappointed with the quality of the finish they were supposed to be anthracite in colour but you could see white bits within the colour, needless to say my customer was not happy, I've since had to take themto a paint shop to have them painted professionally costing an additional £100. These in my opinion are not a quality product and I will not be purchasing any in the future.
Straightforward purchasing of doors for our outside coal shed. Doors took well to trimming down, sealing and hanging. No complaints at all and they look great. Delivery driver was a really nice guy too.
The website was easily navigable and I soon found the doors I needed. The reviews were very good and I decided to place an order which was a very easy process. Communication was excellent and I was told the doors would be dispatched directly from the manufacturer. Doors arrived, although delivery had to be reprocessed because the delivery vehicle couldn’t gain access. Doors are perfect and have been hung in place. Very pleased. Highly recommended.
Easy to order, product looks like it does in the picture and delivery is arranged very quickly. Delivery guy was really helpful, the door was very heavy ( good quality) and he carried it in for us.
Prompt delivery
Polite / efficient / delivered / as stated on time in good order
The two doors were delivered on time and well packaged . They appear to be very good quality and sturdy at a competitive price The company on this evidence is well recommended
Fast delivery. Door arrived well packaged no damage and was exactly what we was looking for. Highly recommend
Quality goods and fast shipping.
It was a pleasure dealing with a company that prides itself on good customer service and quality off products. Hope to deal with you again in the future. Kind regards Paul.
Arrived quickly and on time. Good quality doors. However there were minor damages where the outer cardboard had been torn by something sharp and a few dents were present. I only had my builder for a limited time so I didn’t think it was worth the hassle to return them.
competative pricing excellent speedy service
Orders were delivered promptly and a return was easy and efficiently carried out
Fast ,reliable service provided exactly what I was looking for at a competitive price.Highly recommend and would use again.
Promp delivery and easy to fit letterbox. Thank you.
When the doors arrived I didn’t notice a small tear in the packaging although I did try to check. On opening the package there was a small dent however I decided it wasn’t worthwhile returning it. Doors were of good quality, great value and arrived on time.
Delivered on time and great product
quick service
asked to return doors after client changed their mind, then told its a 30 day return policy I took 35 days even though doors are in original packaging an stored securely
Great service.
Very happy with door handles and all round good experience.
