We aim to provide first class customer service but don't just hear it from us, hear what our customers have to say.

5 stars
Great quality.
23rd August 2025

Delivered on time, great quality doors.

Old Bloke via Trustpilot
5 stars
Very good quality doors
21st August 2025

I bought 3 doors ,and firstly was impressed with the packaging, which was very strong,keeping the doors perfect. On unpacking I could see that the doors are very good quality solid pine, which is what I saw on the description and why I chose this company. The doors look very smart now they've been fitted, and I'm sure they'll look good for many years.Great value for money

Gill via Trustpilot
5 stars
Solid doors
21st August 2025

Easy to order delivered on time excellent goods highly recommended I will certainly make it my go to place when needed

Carol Anne Shead-Yeoman via Trustpilot
5 stars
Door arrived in perfect condition as described. Instructions very helpful.…
20th August 2025

Door arri wd in perfect condition as described ed

customer via Trustpilot
5 stars
3rd order and all have arrived in full
20th August 2025

3rd order and all have arrived in full, on time with no issues. The door furniture itself is high quality and well priced, certainly recommend Door Giant.

Katie Baker via Trustpilot
2 stars
The door was an MDF composite
20th August 2025

The door was an MDF composite, not solid wood, so when he had to slim it to fit the doorway it looked bad. We fixed that, of course.

Mr G via Trustpilot
5 stars
I received the as expected and in good…
13th August 2025

I received the as expected and in good order

Peter via Trustpilot
5 stars
Excellent service
13th August 2025

Good quality door, delivered on time and unmarked. Driver brought it inside for me.

Adrian Hill via Trustpilot
4 stars
Good Product
13th August 2025

Good Product Delivery arrangements not ideal

Mr Brooks via Trustpilot
5 stars
The chap that fitted the door was very…
08th August 2025

The chap that fitted the door was very professional brilliant job very tidy cleaned up after

Charles Reilly via Trustpilot
1 stars
Poor communication. I’ve paid for the. Item and I’m still to receive the goods
07th August 2025

Purchased and paid an item. Never had any communications about the item being discontinued. Could not reach them Through customer service helpline. Still waiting a communication to be reimbursed or to receive the goods I’ve purchased.

Alex Kappa via Trustpilot
5 stars
Good quality door delivered on time
23rd July 2025

Good quality door delivered on time

MRS JOYCE EATON-HALL via Trustpilot
5 stars
Impressive
18th July 2025

Great doors, easy to order, good price and delivery on time!

Chris Cooper via Trustpilot
5 stars
Excellent Product and Quality
17th July 2025

Excellent Product and Quality

Lyndon Evans via Trustpilot
Response from Natalie Bartlett on 17 Jul 2025 Thanks for your 5* review. Natalie B Door Giant Customer Support
4 stars
Mostly great
12th July 2025

Mostly great communication. The product was out of stock but as I really wanted it I waited. The company git in touch about delivery options and we sorted out a date. The product itself arrived in good condition and did the job it was intended for. Only one gripe, when I rang to speak to the person dealing with my delivery, another member of the team wasn't willing to help sort delivery, they told me Jane wasn't in until Monday, end of conversation, it could have meant the delivery was delayed and I would have missed the opportunity for the door to be fitted.

Shropshire via Trustpilot
5 stars
Good product despatched on time…
09th July 2025

Good product despatched on time unfortunately the carrier broke down and could not deliver on the day agreed which meant losing a days wages. However they redelivered and it arrived the following Monday. Not their fault i guess but annoying to have lost wages. Would definately use again!

MR TURNER via Trustpilot
Response from Natalie Bartlett on 09 Jul 2025 Thanks for your 5* review — we’re really pleased to hear you were happy with the product and that it arrived safely, even with the unexpected delay. We know how frustrating it is when delivery issues impact your day and we’re really sorry for the inconvenience caused. We appreciate your understanding and are glad to hear you’d choose us again. If there’s anything else we can help with on your next project, just give us a shout. Thanks again, Natalie B Door Giant Customer Support
5 stars
Excellent from start to finish
04th July 2025

I was looking for an exterior side door, as the builders threw mine away by mistake when the extension was built. I came across “Door Giant” found a door to my needs and ordered. Door arrived in a cardboard box with plastic wrap over the door, very well made, and measuring what was ordered. I had to remove 2 inches from the bottom as they didn’t have the exact size, but I did ask and they got back to me same day saying what you see is the sizes they do. Fitted the door, looks really nice indeed and will certainly be back for more, when needed. Many thanks indeed.

Steve Maylin via Trustpilot
5 stars
Good service happy with the door
28th June 2025

Good service

Violet Beard via Trustpilot
5 stars
Good quality door
28th June 2025

Good quality door, delivered on time at a reasonable price.

Gordon via Trustpilot
5 stars
A well manufactured door.
26th June 2025

The door was delivered promptly. The driver was very helpful and polite. The producy was excellent and I would definitely use the company again.

Ian Walker via Trustpilot
5 stars
The team at Door Giant provided a great…
24th June 2025

The team at Door Giant provided a great service and where a great help.

Lee Tate via Trustpilot
Response from Natalie Bartlett on 24 Jun 2025 Thank you for your great review. We look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support
5 stars
Great company with great products…
19th June 2025

Great company with great products arrived on time and solid door construction

Paul via Trustpilot
5 stars
Couldn't fault you for quality and service.
19th June 2025

Couldn't fault you for quality and service.

Clive Baker via Trustpilot
Response from Natalie Bartlett on 19 Jun 2025 Thank you for your great review 😊 We look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support
5 stars
doors delivered on time with a cheerful…
13th June 2025

doors delivered on time with a cheerful and friendly delivery driver who helped me lift them in to my cart lodge.Doors look well finished and ready for staining for external use.

Alan Brennan via Trustpilot
4 stars
Great door - great price
12th June 2025

Lovely Edwardian paned door, primed and at a good price. Delivery could have been a quicker options (I had to delay my builder) but overall well worth it

David Hayes via Trustpilot
2 stars
delivery time to long
09th June 2025

delivery time to long

Mr paul hutson via Trustpilot
Response from Natalie Bartlett on 10 Jun 2025 Sorry to hear your delivery took longer than you expected. Thanks for taking the time to feedback. I will pass onto the delivery team. Natalie B Door Giant Customer Support
5 stars
Door Furniture Replacement
08th June 2025

Got exactly what I needed to renew the furniture on my composite door.

John L via Trustpilot
Response from Natalie Bartlett on 09 Jun 2025 Thanks for your great review 😊We look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support
Reviews