We aim to provide first class customer service but don't just hear it from us, hear what our customers have to say.

5 stars
Rapid delivery & Good Product
15th May 2025

Rapid delivery of the product which exactly fitted the door

David Williams via Trustpilot
Response from Natalie Bartlett on 15 May 2025 Thanks for taking the time to leave us a 5* review. Natalie B Door Giant Customer Support
4 stars
Oak doors
14th May 2025

Doors arrived extremely well wrapped & perfect condition. Given delivery date well ahead Doors were very light though, hopefully will be right shade when oiled

Louise Crew via Trustpilot
Response from Natalie Bartlett on 15 May 2025 Thank your for your review 😊 If you share any pics on socials please tag us 😊 Natalie B Door Giant Customer Support
5 stars
Excellent service and product quality I…
14th May 2025

Excellent service and product quality I definitely recommend .

Gurucharan Singh via Trustpilot
Response from Natalie Bartlett on 14 May 2025 Thanks for your great review. We look forward to seeing you on our site again soon 😊 Natalie B Door Giant Customer Support
5 stars
Very lovely door and perfect match
08th May 2025

Very lovely door and perfectly matched with our other doors. Swift delivery and no damage. Great price and good selection of products

Mr Paul Deadman via Trustpilot
3 stars
Best Value
07th May 2025

Handles good value and seem fine as not fitted yet. However, feel price misleading as vat added to postage costs at checkout that are already too high in my opinion. £12 postage for two door handles is excessive and never had vat added to postage before. Door Giant misleading about postage by not showing full cost in delivery cost information. I emailed them to query this matter prior to order and no response to my email. I wonder if their zero response also indicates the quality of their customer service! Door Giant only give you a very short time period from delivery to inform them of a fault in the product.

Daisy via Trustpilot
5 stars
Oak Veneer doors
06th May 2025

We ordered our doors only to realise we needed to make a change on the order. Gave Door Giant a call and email and the order changed and updated immediately. Luckily it didn't affect delivery, so doors came on time . They arrived with no damage and have been hung and look lovely- very pleased - great doors at a super price !

customer via Trustpilot
Response from Natalie Bartlett on 07 May 2025 Thanks for your great review. Please do tag us in any pics on socials. 😊 Natalie B Door Giant Customer Support
5 stars
Great customer service
06th May 2025

Had a small problem with my order (nothing to do with door giant) but their excellent customer service sorted it out for me.

John via Trustpilot
Response from Natalie Bartlett on 07 May 2025 Thanks for your great review. We look forward to seeing you on our site again soon 😊 Natalie B Door Giant Customer Support
5 stars
The girls in the office made life very…
06th May 2025

The girls in the office made life very easy and went out of there way to help , regards Dave

Dave Mac via Trustpilot
Response from Natalie Bartlett on 06 May 2025 Thank you for your lovely review - I'll pass onto the team. We hope to see you on our site again soon 😊 Natalie B Door Giant Customer Support
1 stars
I ordered from them
29th April 2025

I ordered from them - they failed to deliver and refuse to pay me back (left it on my doorstep_). Now I have to charge back with my bank.

Matthew Shaer via Trustpilot
1 stars
twisted door
08th April 2025

Received a pair of doors only for one to be twisted. Complained via email with photos 7 days ago only to be told that the collection was with their supplier and they would be in touch. In the mean time my customer has an opening with no doors or security. Still no sight of the new door or date to have it!!! Never dealing with this company again!!!!

Dave Lawrence via Trustpilot
5 stars
How an operation should work
06th April 2025

I found the experience very slick. I ordered some of the wrong doors which were collected and replaced simultaneously enabling my project to be completed quickly. I would use them again.

Val Robertson via Trustpilot
5 stars
Delivered very quick
06th April 2025

Delivered very quick, and the door is even better than expected.

Peter Goodchild via Trustpilot
5 stars
Love my doors
06th April 2025

Love my doors. Easy to order and very reasonably priced. Delivery quick too. Would definitely recommend 👌

Lynne Jamieson via Trustpilot
5 stars
Product good
30th March 2025

Product good, delivery excellent but pricey.

Paul T via Trustpilot
5 stars
Easy ordering
29th March 2025

Easy ordering, products at a good price and speedy delivery.

Peter via Trustpilot
5 stars
Great products
29th March 2025

Great products, excellent communication and help with an actual person. Swift and efficient delivery. Altogether good

Jane Murdock via Trustpilot
5 stars
Excellent product and great service
21st March 2025

Excellent product and great service. Thank you very much.

ROBERT BEEL via Trustpilot
5 stars
LPD Unfinished Redwood Framed Ledged & Braced Shed Door/Wooden Gate
06th March 2025

It was only a shed door, but I was so pleased with the look and quality of it when I received it. It needed trimming top and bottom for it to fit in the space but that all worked fine. Also the delivery came a day earlier than estimated which really helped me out, and with it arriving earlier than expected on the day, the driver dutifully waited till I got back to him telling him where to leave it, rather than taking it back or leaving it with a neighbour. He made sure it was as out of sight as it could be too. So overall, 5 stars.

Stephen Rose via Trustpilot
5 stars
Great product
28th February 2025

Great product

Andrew Jones via Trustpilot
5 stars
Great service
28th February 2025

Great service. Fast delivery. What more do you need!

Jonathan -- via Trustpilot
Response from Natalie Bartlett on 28 Feb 2025 Perfect, thanks for leaving us a great review. Do tag us in a pics on socials. Natalie B Door Giant Customer Support Team
5 stars
Very good product
28th February 2025

Very good product. Well wrapped delivered on time. Couldn't ask for more have used this company more than once and will use them again

K TOZER via Trustpilot
Response from Natalie Bartlett on 28 Feb 2025 Thanks for you lovely review 😊 we look forward to seeing you on our site again soon. Natalie B Door Giant Customer Support Team
5 stars
Doors ordered arrived in super quick…
27th February 2025

Doors ordered arrived in super quick time , and packaged really well , product exactly as description, perfect 👌🏻

David Smith via Trustpilot
5 stars
Good back up servicè
23rd February 2025

Good back up servicè

DESKTOP-MBCQILB via Trustpilot
5 stars
Good quality door and (Soho)
22nd February 2025

Good quality door and (Soho). Has brought additional light into the hallway. Loving the charcoal colour, which is nearly black, Matt finish. Delivery driver was very nice.

Mrs M Wilson via Trustpilot
5 stars
Gallows brackets
21st February 2025

The gallows brackets are a very good product, well finished and look great.

Peter Davis via Trustpilot
5 stars
Garden fence door. Very satisfactory!
20th February 2025

The door was the dimensions as described. The door arrived on the date I expected it. The delivery driver was very helpful in getting in into the house. The door was of the quality I hoped it would be.

John Tomlinson via Trustpilot
Response from Natalie Bartlett on 20 Feb 2025 What a lovely review, thank you! We look forward to seeing you on our site again soon. Tag us in any pictures on instagram @doorgiant Natalie B Door Giant Customer Support Team
5 stars
Top quality doors at excellent prices
19th February 2025

Excellent quality doors completely change the look of my house

Ian Best via Trustpilot
Reviews