We aim to provide first class customer service but don't just hear it from us, hear what our customers have to say.

5 stars
Smooth transaction(s)
28th May 2026

Ordering was easy. Good range available, prompt delivery. Happy with purchase so all good.

Suzanne via Trustpilot
5 stars
Good quality door handles.
23rd May 2026

Good quality door handles. Sizes weee spot on.

Imran via Trustpilot
5 stars
Great doors
22nd May 2026

Great website. Great doors. Fast delivery, thank you.

Paul Hemming via Trustpilot
5 stars
Prompt delivery
22nd May 2026

Fair pricing. Prompt delivery.

Peter A O'Neill via Trustpilot
5 stars
A really good quality letter box
17th May 2026

A really good quality letter box, a replacement for the original that appears to have been damaged by the additives used by the window cleaners. Arrived bang on time, fitted perfectly, sorted in minutes. Excellent

terrydynan via Trustpilot
5 stars
Exactly what I wanted
16th May 2026

Arrived on time exactly what I wanted just like picture

Linda Banfield via Trustpilot
5 stars
order delivered before delivery day…
07th May 2026

order delivered before delivery day very good service

Jason Smith-webster via Trustpilot
5 stars
Part received was an exact replacement…
07th May 2026

Part received was an exact replacement for the corroded original door knocker.

Alan via Trustpilot
5 stars
The delivery time was excellent and I…
03rd May 2026

The delivery time was excellent and I am very pleased with the door.

Eileen Popal via Trustpilot
5 stars
I put items in my basket online but the…
29th April 2026

I put items in my basket online but the bank verification failed. Door giant emailed a link to pay, which also failed at bank.... (some issue in the bank app as its happened with 2 suppliers in 2 days) Door giant staff have been superb. I paid by BACS in the end, with Door giants reference number in the payment detail, i informed them i was oaying by BACS so they knew to check account and email arrived promptly confirming payment received. Door giant made What was an annoying stress on behalf of the bank, super easy and I can only praise their staff. The last order came very quickly, hence I give a very well deserved full marks for a service well received. The locks were all found to be working well. Where with Previous supplier we had to return locks that didnt operate.

Susan Clarkson via Trustpilot
2 stars
Awful refund process
23rd April 2026

Door Giant accepted our order and payment with no problems. The items arrived as described. However, we found more suitable items after a recommendation from our joiner and so proceeded with a return, which we had to cover the cost of (not a problem). Door Giant have zero control over the return and refund process, they are at the mercy and timeframes of their 3rd party suppliers, of which they admitted to having no knowledge of how long this process takes. They continued to refuse the refund, even when presented with evidence that the return had been delivered. Only when I advised that they had breached their own refund policy (14 days), did they take action. A very poor and amateur business.

Chris V via Trustpilot
5 stars
Excellent service and the door handles…
23rd April 2026

Excellent service and the door handles were brilliant. I would recommend your Company to anyone

Anthony Beard via Trustpilot
Response from Natalie Bartlett on 23 Apr 2026 thanks for your glowing review 😊 we really hope to see you on our site again soon. Natalie B Door Giant Customer Support
5 stars
3 doors and I'll be back
10th April 2026

I bought 3 doors, 1 was a different size to the pair, everything came as expected. The process of ordering and sizing was easy and quick. The delivery date and time was adhered to, excellent! Polite delivery chaps, put my delivery just where I wanted it. The doors are beautiful, we have a pair of doors which slide like barn doors, side to side and also going out of the same room we have a normal opening door. Couldn't ask for more, oak doors, I oiled them, they look so sophisticated. Thank you Doorgiant, we'll be back after decorating the next room!

Tammy Robinson via Trustpilot
5 stars
Great value & quality
03rd April 2026

Door Knob quality was excellent & great value and speed of delivery

K. Phillips via Trustpilot
5 stars
Great product
20th March 2026

Great product, managed to find a site that gave me cupboard door handles in the same size as proper door handles. Now all matched up and look really well.

ELAINE SMITH via Trustpilot
4 stars
DOOR PURCHASE
18th March 2026

ORDER DELIVERED ON DAY AND IN GOOD CODITION

Michael Doubleday via Trustpilot
4 stars
Quality
18th March 2026

Quality product and service.

Basil Clarke via Trustpilot
5 stars
Best price and great delivery.
17th March 2026

Best price and great delivery.

adriana roscoe via Trustpilot
5 stars
The doors are of good quality online…
17th March 2026

The doors are of good quality online ordering was easy. Communication with company was straightforward and the delivery driver was polite.

Sandra via Trustpilot
4 stars
Replacement Letter Flap
12th March 2026

Good range of products and finishes in stock. Reasonable prices but I felt that the delivery charge was on the high side

Peter via Trustpilot
5 stars
Excellent service
04th March 2026

Excellent service, and very helpful. The doors look amazing. Great value.

Rupert Woolrych via Trustpilot
Response from Natalie Bartlett on 05 Mar 2026 Thanks for taking the time to leave us a review and leaving such great feedback. 😊 We hope to see you on our site again soon. Natalie B Door Giant Customer Support
4 stars
Good service
03rd March 2026

Good service happy to buy from Door Giant in future

Mr. Brian Humphreys via Trustpilot
Response from Natalie Bartlett on 04 Mar 2026 Thanks for taking the time to leave us a review and leaving such great feedback. 😊 we hope to see you on our site again soon. Natalie B Door Giant Customer Support
5 stars
Handles in stock with all fittings…
26th February 2026

Handles in stock with all fittings supplied at good price. Delivered within 2 days of ordering which was earlier than stated.

michael via Trustpilot
5 stars
Great handles
25th February 2026

Lovely door handles at a great price with super fast service. Thank you

Sarah Taylor via Trustpilot
4 stars
Product good, just one point to make
23rd February 2026

Delivery fine. Overall product good and fitted well on the door, but the screw holes were a little small. Took longer to install than I'd have liked.

CAROLYN JONES via Trustpilot
Response from Natalie Bartlett on 23 Feb 2026 Thanks for your review 😊 I'll pass on your feedback regarding the size of the screw holes. thanks Natalie B Door Giant Customer Support
5 stars
Door handles Victorian house.
21st February 2026

Ordered door handles in a large quantity. Very pleased with product and professional service.

Abid via Trustpilot
5 stars
All good thanks not fitted it as yet!
19th February 2026

All good thanks not fitted it as yet!

Mr walter gill via Trustpilot
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