We aim to provide first class customer service but don't just hear it from us, hear what our customers have to say.

5 stars
Highly recommend
20th November 2024

Great pricing, communication and a super speedy delivery.

55miths via Trustpilot
4 stars
Delivery driver was very helpful
20th November 2024

Delivery driver was very helpful Doors were of a good standard and delivery times - very good

Mr Heckels via Trustpilot
5 stars
Excellent quality Suffolk Oak doors
20th November 2024

Excellent quality Suffolk Oak doors. Bought 6 unfinished doors initially for our downstairs followed by 7 more finished doors for upstairs. My advice would be to buy them finished as the extra cost (about £22 per door) is well worth it as you need to wax coat the unfinished doors twice which takes an age to do. It also avoids the aroma whilst each coat is curing if you treat them once fitted. Have a couple more doors to buy to complete the refit but all in all a good company. One final point worthy of note if you dont have able bodied help to off load you need to contact Door Giant as both my deliveries were unassisted and these doors are heavy.

M18NTT via Trustpilot
5 stars
Great customer service
16th November 2024

Great customer service via email - prompt and responsive. Would recommend.

Nicola Lee via Trustpilot
2 stars
A poor customer service experience
12th November 2024

I placed a large order. I waited over a month to receive it. In the meantime, I added something to the order. When I received the order, the wrong additional item was sent Consequently, I had to pay to return the wrong sent item. I was then told I’d have to pay delivery costs again to receive the correct item. No acknowledgment from Customer Service that they played a part in the mistake. Disappointing.

Rebecca McKeown via Trustpilot
5 stars
All good
09th November 2024

Great door. Sturdy. Quick delivery.

T Bur via Trustpilot
5 stars
Excellent customer service
02nd November 2024

Excellent customer service, extremely quick at replying to emails will use again. Highly recommend

sarah latham via Trustpilot
5 stars
Absolutely perfect looks really good so…
02nd November 2024

Absolutely perfect looks really good so happy came at the right time thank you so much

Kenneth Walter via Trustpilot
5 stars
Door was delivered quickly
02nd November 2024

Door was delivered quickly, decent quality door, great price

Colin via Trustpilot
5 stars
Easy ordering
25th October 2024

Easy ordering , great selection of doors and really helpful staff .

Steve Bradbury via Trustpilot
5 stars
External wooden door
24th October 2024

I bought an external wooden door for my outhouse from Door Giant. But they are only the buyer. The company it came from were excellent with communication and very helpful with a delivery date. A good experience and a solid door.

Michael Ball via Trustpilot
5 stars
Great quality at competitive prices
19th October 2024

Arrived within one day from purchase. Good quality door knobs and hinges at amazing prices - cheapest online. I wound absolutely recommend using Door Giant. Thank you Door Giant.

Ms Roshier via Trustpilot
5 stars
one of best door frames i have used i…
15th October 2024

one of best door frames i have used i fitted it to my home from a joiner of50+years thank you

David Watt via Trustpilot
5 stars
Great quality product.
14th October 2024

Great quality product. Arrived on time. No drama. Thanks 👍

Mr Kind via Trustpilot
2 stars
Paid £8.50 postage on set of hinges and…
11th October 2024

Paid £8.50 postage on set of hinges and mortice catch. Took nearly a to arrive.

Kevin John Daynes via Trustpilot
1 stars
Atrocious !
10th October 2024

This company is a disgrace to the industry. Absolutely no regard for the customer They eventually delivered a heavy external wooden door that at first i thought was value for money. How wrong i was. They damaged my property during delivery and the door subsequently fell apart. I spent months trying to resolve the issue but when i finally got a reply from them it was "You signed for it. It's your problem" Zero customer care and poor quality goods. The worst company i have ever dealt with. Avoid !

PJ LIVERMORE via Trustpilot
3 stars
Easy to order and the only place that…
07th October 2024

Easy to order and the only place that had my doors. Had to exchange one door again easy to do. However has taken 21 weeks to arrive and all that time had the wrong door sitting in my dining room. Had back over a week still no refund. I have a feeling this is a part time company and the staff have other jobs. You never get a reply straight away ever. Think this is a bit of a sideline. However the doors from deanta are beautiful and deanta service is impeccable.

maxine via Trustpilot
5 stars
Great quality loved the handles
03rd October 2024

Great quality loved the handles

Ceri Probert via Trustpilot
5 stars
Excellent service.
03rd October 2024

Excellent service.

Craig Thomasson via Trustpilot
5 stars
Ordered some door handles from your…
02nd October 2024

Ordered some door handles from your extensive range which arrived promptly and well packaged. Thankyou

Ian Edwards via Trustpilot
4 stars
Good service all round from order to…
02nd October 2024

Good service all round from order to delivery

Kerry Smith via Trustpilot
5 stars
A pair of shed doors
29th September 2024

A pair of shed doors, size and weight perfect for the new shed. Delivered as stated and a perfect fit. Just need a coat of Bedec to finish them off

Ritchie via Trustpilot
5 stars
Door Giant the only door supplier you need
26th September 2024

Door Giant - so much choice in one place. I had been looking for some doors that would complement the room my company had been refurbishing when I stumbled on Door Giant it wasn’t long before I had found the perfect ones. Ordering was easy and Door Giants delivery service gave me an exact date and timeframe of when the drop off would be.

Richard via Trustpilot
5 stars
they done every thing you asked them to…
26th September 2024

they done every thing you asked them to do thanks

Aaron Harris via Trustpilot
5 stars
Great quality doors delivered on time…
25th September 2024

Great quality doors delivered on time and at a good price.

pmcfadd via Trustpilot
3 stars
The buying process was great with easy…
25th September 2024

The buying process was great with easy to use website. Delivery was on time but the driver was reluctant to carry the doors which could have been tricky had my builders not been there to take over from him.

Mrs G via Trustpilot
5 stars
Shut that door then open it and it still shots perfect. Everything you'd like a doll to do brilliant service. Good quality delivered on time
25th September 2024

You shut the door. You open the door. You lock the door. You bang the door and it still works. Everything you need from a door. Nothing about a tin. Good service delivered on time. Good quality, thank you

K TOZER via Trustpilot
Reviews